1. Delivery methods

The Seller provides delivery of goods via:

• courier service (parcel delivery)
• courier service (pallet delivery)
• personal collection (if available)

The specific delivery method is selected by the Buyer during the order process.

2. Shipping costs

Shipping costs depend mainly on:

• shipment weight
• shipment dimensions
• selected delivery method

The exact shipping cost is displayed during checkout before the order is confirmed.

For shipments exceeding 1200 kg, the shipping cost will be calculated individually. The Seller will contact the Buyer with a quotation.

For international shipments, shipping costs are quoted individually.

3. Delivery times

Delivery time depends on the type of goods:

• in-stock items: according to availability (usually a few business days)
• made-to-order items: according to production time

Standard production lead time is 8–14 days, unless stated otherwise for a specific product.

The Buyer will be informed about the delivery date by email or phone.

4. Transfer of risk

The risk of damage to the goods passes to the Buyer at the moment of delivery.

The Buyer is obliged to check the shipment upon receipt. In case of visible damage, a damage report must be completed with the carrier, or the shipment should be refused.

5. Payment methods

The Buyer may pay for the goods using the following methods:

• cash on delivery (payment upon receipt)
• bank transfer in advance
• invoice payment (for approved or contractual B2B customers)
• online card payment (if available)

6. Payment terms

In case of bank transfer, goods are dispatched only after full payment has been received, unless agreed otherwise.

For invoice payments, the Buyer is required to pay within the due date stated on the invoice.