1. Who is responsible for your data

The controller of personal data is:

RENOST, s.r.o.
Sv. Anny 126/30
034 01 Ružomberok
Slovakia

Company ID: 36380784
VAT ID: SK2020124414

E-mail: odbyt@renost.sk
Phone: +421 915 873 144

2. What data we collect

We only collect data necessary to process your order or communicate with you:

• name and surname
• billing and delivery address
• email address
• phone number
• company details (if applicable)
• order history

We may also process technical data such as IP address or cookies when you visit our website.

3. How we use your data

Your data is used mainly to:

• process and deliver your order
• issue invoices
• communicate with you
• manage your customer account
• improve our services

We use your data for marketing only with your consent.

4. Legal basis

We process your data based on:

• performance of a contract
• legal obligations
• legitimate interest
• your consent (where required)

5. Data retention

• order data: as required by law (usually up to 10 years)
• customer account: until deletion
• marketing data: until consent is withdrawn

6. Data sharing

We may share your data with:

• delivery companies (e.g. GLS, DPD)
• IT service providers
• accounting services

We do not sell or share your data for third-party marketing.

7. Your rights

You have the right to:

• access your data
• request correction or deletion
• restrict processing
• object to processing
• withdraw consent

Contact us at: odbyt@renost.sk

8. Cookies

We use cookies to ensure proper website functionality and improve user experience.

You can manage cookies through your browser settings or our website settings.

9. Data security

We take appropriate technical and organizational measures to protect your data from misuse or loss.

10. Supervisory authority

If you believe your data is processed unlawfully, you can contact your local data protection authority.